FAQs & Tutorials

Below is a list of some the most frequency asked Dashboard questions. If you require further assistance please contact help@dbedashboard.co.za or call 060 997 2925.

Click here for a consolidated document containing FAQ how-to guides and videos.

How to identify what subject support is needed

Use this DDD Data Lever to identify which subjects need to be support to assist learners and educators.


How to access the DDD Dashboard

Accessing the Dashboard is easy, follow the 3 steps below and you’ll be navigating quality data and reports in no time!


How to submit your weekly data

Click here for 6 simple steps to weekly submissions


How to access previous term’s data

This tip demonstrates how to easily navigate between terms on the Dashboard


How to access the Learner Chart Report

Follow five simple steps to access one of the most downloaded reports on the Dashboard.


How to reset your password

Follow these 4 easy steps to reset your Dashboard access password


How to submit a user request

Click here for a guide on how to request information or a new functionality to be added to the Dashboard


How to resubmit a database

Click here to view the process to follow in order to resubmit a database onto the Dashboard


How to access term to date data

Follow these six simple steps to access your term to date data and make real-time data-driven decisions


Video Tutorials

Below is a selection of how-to videos to enhance your Dashboard usage and get the maximum value from the tool.

How to reset your DDD Dashboard password

How to upload your final term data

How to log on to the DDD Dashboard

How to analyse your Grade 12 pass quality

How to analyse your Grade 12 pass quantity

How to use the DDD Dashboard Training Calendar

How to view your DDD Dashboard autocompleted password

Excel Express: Copy Dashboard Images

Excel Express: Filtering data

Excel Express: Sorting data

Unlocking the value of the DDD Offline Report

Build an awesome Subject Performance Presentation

Using the Subject Performance Report

Subject Performance Tutorial

DDD Webinars

If you missed the weekly DDD Webinar, why not catch up by watching the recording here?